Privacy Policy

Last updated: September 22, 2024

Introduction

Spire Craft operates the website spire-craft.cyou. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Submit an inquiry form on our website
• Contact us via email
• Subscribe to our communications
• Engage with our customer service team

This information may include your name, email address, and any other details you choose to provide in your communications with us.

Usage Data

We automatically collect certain information when you visit our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfil your requests for information about our collections
• To improve our website and services
• To analyse usage patterns and trends
• To send you marketing communications, if you have opted in to receive them
• To comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of Spire Craft, our users, or the public
• In connection with a business transfer, such as a merger or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Spire Craft
15 Camden Street Lower
Dublin 2, D02 X285
Ireland
Email: [email protected]